FREQUENTLY ASKED QUESTIONS

To keep your suit looking its best, we recommend hand washing your suit by itself with cold water and a gentle soap after each use.Do not dry clean garments. Do not soak, just a quick wash will do!.Please be sure to dry in shade.

Do not pack wet suits with other garments.Try not to keep your suit balled up for extended periods of time—especially if it's still wet. 

Avoid contact with sunscreens, oils & chlorine- this may cause the color to fade and damage the material. Avoid rough surfaces (rocks, stone, pebble, pool surfaces). We are not responsible for balling/ damaging of fabric when contact is made with rough surfaces. 

Please head to our sizing guide, which can be seen on the bottom of any page under useful links, or email us at contactus@riotswim.co so we can help you personally find your best fit.

Yes, you can shop in your chosen currency. Simply scroll to the top right of the Shop Now page above the shopping bag icon and select your currency.

We accept PayPal, Mastercard, Visa, American Express, Apple Pay, After Pay, Shop Pay and Klarna.

Riot Swim will not be held responsible for any possible duties and taxes which may be applied by customs in the country where delivery is made. The responsibility for any custom duties, foreign taxes or other fees which may be imposed will rest with the customer. Please contact your local customs offices if you wish to seek further information regarding taxes and duties.

Once your order is processed and shipped, you will receive a confirmation email containing a tracking number via the carrier used to ship your package. If you did not receive this email, please contact us at immediately contactus@riotswim.co.

We process and ship orders within 2-3 business days from order date on Mon - Fri.

Purchases made on the weekends and holidays will be processed on the following business day. 

 There may be the occasional delay on international orders due to Customs Clearance processes which are out of our control.

If you need to change or cancel your order, please contact us at contactus@riotswim.co within 2-4 hours .Once the order has been processed we will be unable to make any changes.

Pre-Order is an item that is not yet available though it can be purchased in advance. Please remember these important points regarding Pre-Orders:

100% of the order value will be charged upon order placement

The Pre-Ordered item's ETA is listed on the item's page.

The ETA can change due to production schedules. In that instance our Customer Service team will do their best to keep you informed and up to date on any changing factors involved with the preorders.

We work diligently and inspect all items prior to shipping to ensure all items sold are of the highest quality. However, if you have a concern with a missing or faulty/damaged item, please email us at contactus@riotswim.co so we can review the matter for you in a timely manner.

It is an account where you can securely view all orders made, save payment methods, shipping addresses, making for a faster checkout experience.

You can sign up for an account HERE or during checkout.

We happily accept unworn, unwashed, stain/odor free regular priced merchandise within 7 calendar days of receiving your order. Unworn items must be returned in original packaging- with hygiene liner still attached and Riot Swim hang tags, and garment bag.

For sanitary purposes, please try on over underwear. If your choice is unavailable, you can return for store credit or pay the difference for another item. All items are non-refundable and all sale items are final.

We ‘Riot Swim’ reserve the right to refuse returns & not honor refunds or exchanges on items that have been worn, stained/soiled, laundered or altered in any way. This
includes such marks as bodily fluids, deodorant stains & removed/tampered with liners.

Yes. We offer complimentary, hassle-free returns on all Domestic orders.

Riot Swim does not cover exchanges for International orders. The return cost shall be incurred at your own expense via carrier of your choice.

If the code doesn't work on the first try, try copying and pasting the code into the field at checkout or check the terms and conditions of the discount code to make sure this offer is valid.

If you’re still experiencing issues, please email us at contactus@riotswim.co

Please see our full Terms and Privacy at riotswim.com under customer info section for more information.

Click on the shopping bag on the bottom right of the homepage screen and log in and then click on "Ways To Redeem". You can view your points and click apply code. Your code will automatically add to cart.